1. Introduction

SKILL WISE PLATFORM (“we,” “our,” or “us”) is committed to protecting the privacy and personal information of our clients, partners, and site visitors. This Privacy Policy outlines how we collect, use, store, and protect the information you provide while using our website, skillwiseplatform.com, and related services.

2. Scope of This Policy

This policy applies to all personal data collected through our website, forms, email communications, and project engagements. By using our website, submitting a form, or otherwise communicating with us, you consent to the practices outlined in this Privacy Policy.

3. What Information We Collect

We may collect the following types of personal and technical information:

• Contact details: such as your name, email address, phone number, company name, and job title.
• Project-related data: any information you voluntarily provide through contact forms, onboarding questionnaires, or consultations.
• Technical data: including browser type, device type, IP address, geographic location, and referral sources, typically collected via analytics tools.
• Usage data: pages visited, time on site, and behavior through cookies or similar technologies.

4. How We Use Your Information

• To respond to your inquiries and provide requested services
• To assess project suitability and build accurate proposals
• To send transactional or client-related communications
• To improve our website functionality and content through analytics
• To comply with legal and regulatory obligations

5. Legal Bases for Processing

We process personal information under the following legal bases:

• Consent: when you provide data via contact forms or newsletter opt-ins.
• Contractual necessity: when engaging with us on a paid project or consultation.
• Legitimate interest: for analytics, marketing, and operational security.
• Legal obligation: if required to comply with applicable laws or government requests.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal and accounting requirements. Client records may be retained securely for up to 7 years.

7. Third-Party Tools & Processors

We may share your information with trusted third parties to help us operate our website or business. These include:

• AWeber: to manage form submissions and email communications
• Google Analytics: to monitor site performance and traffic patterns
• Web hosting providers: for secure storage and uptime monitoring

We never sell or rent your personal information to third parties.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze traffic, and improve usability. By using our website, you consent to our use of cookies unless you disable them in your browser. A banner is presented on your first visit to inform you and offer the choice to opt out.

9. International Data Transfers

While our primary operations are in Australia, some of our service providers may process your data in other countries (e.g., the United States). We ensure that such transfers comply with applicable legal standards and that your data is protected by appropriate safeguards.

10. Data Security Measures

We implement industry-standard measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These include secure servers, SSL encryption, limited internal access, and routine data hygiene practices.

11. Your Rights

As a user, you have the right to:

• Access and review the personal data we hold about you
• Request correction or deletion of your information
• Withdraw consent at any time (where applicable)
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) or your local supervisory authority

To exercise your rights, email us at [email protected].

12. Children’s Privacy

Our services are intended for business use only and are not targeted to individuals under 18. We do not knowingly collect data from minors. If you believe we have received data from a child, please contact us immediately to have it deleted.

13. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Modified” date. Your continued use of our site constitutes acceptance of those changes.

14. Contacting Us

For any questions, concerns, or data access requests, please contact us:
Email: [email protected]
Phone: +61 8 6543 2109
Address: 423 A11, Felixstow SA 5070, Commonwealth of Australia